Emirates has completed an intensive program to clear its backlog of refund requests which was caused by pandemic-related travel disruption. Over the seven-month period starting April, Emirates received, validated and…
refunds
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CruiseDaily NewsTravel Agents
Seabourn announces 2021 voyage cancellations
by Staff Writerby Staff WriterSeabourn has announced the cancellation of upcoming 2020 and 2021 voyages for three cruise ships in its fleet into May 2021. The cruise line says the decision to cancel additional…
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AviationDaily NewsTravel Agents
Emirates refunds AUD$1.9 billion to customers
by Staff Writerby Staff WriterEmirates has announced that it has returned over AED 5 billion (AUD$ 1.9 billion) in COVID-19-related travel refunds to date, with over 1.4 million refunds requests completed since March, representing…
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AustraliaAviationDaily NewsTravel AgentsTravel Tips
Agents give thumbs up to Etihad’s refund offer for consumers
by Staff Writerby Staff WriterEtihad’s decision to offer refunds to all consumers who purchased tickets directly and through travel agents for flights which were then cancelled due to the COVID-19 pandemic is welcomed by…
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AdventureDaily NewsTours & PackagesTravel AgentsTravel Type
Explore introduces COVID-19 Refund promise
by Staff Writerby Staff WriterAdventure travel company Explore has announced a new COVID-19 refund promise that will reimburse the full costs of any customer’s trip* in the event that they are required to self-isolate…
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AdventureDaily NewsTours & PackagesTravel AgentsTravel Type
G Adventures extends tour suspensions
by Staff Writerby Staff WriterG Adventures has further suspended all tours departing up to and including 31 August, 2020. The adventure company says the health and safety of its travellers and staff is the…
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Daily NewsTravel Agents
CATO Chair, Dennis Bunnik, explains travel credits and refunds
by Staff Writerby Staff WriterCATO Chair, Dennis Bunnik, has set himself the task of representing the land-supply sector of the travel industry, answering questions about the process of travel credits and refunds.
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CruiseDaily NewsTravel Agents
Princess Cruises extends suspension and offers cash refunds
by Staff Writerby Staff WriterPrincess Cruises has announced the extension of its suspension of operations, and is offering guests the option of requesting a full refund for all monies paid on their booking HERE.…
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CruiseDaily NewsTravel Agents
Seabourn extends pause and offers cash refunds
by Staff Writerby Staff WriterSeabourn is offering guests a refund of monies paid to the cruise lime, which will be reimbursed to the original form of payment. The company is also extending its pause…
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Daily NewsTravel Agents
Flight Centre customers contacted with about-turn on cancellation refunds
by Staff Writerby Staff WriterFlight Centre customers, affected by COVID-19 cancellations, received a letter on Saturday night from the travel company advising that it has revised its cancellation refund policy (following public/media pressure and…