Princess Cruises has announced the extension of its suspension of operations, and is offering guests the option of requesting a full refund for all monies paid on their booking HERE. Requests for refunds must be received by 15 June 2020.
Alternatively, those guests not applying for a refund and currently booked on the (below) cancelled voyages, who have paid Princess in full, will have the option to receive a Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional bonus FCC equal to 25% of the cruise fare.
For guests who have not paid in full, Princess will Double the Deposit, providing a refundable FCC for the money currently on deposit plus a matching bonus FCC that can be used on any voyage through May 1, 2022. The matching bonus FCC will not exceed the base cruise fare amount of the currently booked cruise and will have a minimum value of $100 per person.
In order to receive the above FCC no action is required.
Cancelled voyages are:
- All remaining Alaska cruises on Emerald Princess and Ruby Princess
- All remaining Europe and Transatlantic cruises on Enchanted Princess, Regal Princess, Sky Princess, Crown Princess and Island Princess
- Northern Summer Caribbean cruises and all Canada & New England cruises on Caribbean Princess and Sky Princess
- Northern Summer to Autumn cruises departing from Japan on Diamond Princess
- Australia-based cruises on Sapphire Princess and Sea Princess through August
- July cruises sailing from Taiwan on Majestic Princess
- Northern autumn cruises sailing to Hawaii and French Polynesia on Pacific Princess through November
Princess will also protect travel advisor commissions on bookings for cancelled cruises that were paid in full, in recognition of the critical role they play in the cruise line’s business and success.
For the most current information and instructions for booked guests affected by these cancellations, and more information on FCCs and refunds, CLICK HERE.
IMAGE: Emerald Princess
