Princess Cruise Lines says that ongoing uncertainty around international travel restrictions lifting has prompted the company to announce a further extension, through to 31 May 2021, of its pause in operations for cruises departing from Australia and New Zealand.
Princess says it will protect travel agent commissions on bookings for cancelled cruises that were paid in full, in recognition of the critical role they play in the cruise line’s business and success.
Guests will receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 25% of the cruise fare paid. To receive the above FCCs, no action is required by the guest or their travel agent.
Alternatively, guests can forfeit the bonus FCC offer and request a refund for all money paid on their booking by using this online form. Guests have until November 30, 2020 to elect a refund, or they will automatically receive the default offer listed above.
The most current information and instructions for booked guests affected by these cancellations, and more information on FCCs and refunds, can be found online at Information on Impacted & Cancelled Cruises.
IMAGE: Princess Cruises Sky Suite on Sky Princess
