Sydney’s International Convention Centre was abuzz as the Australian travel industry celebrated its finest at the 2024 National Travel Industry Awards (NTIAs).
Over 1,300 attendees from across the industry gathered for an evening of recognition and camaraderie as the drinks flowed and winners were revealed in categories spanning travel agencies, airlines, tour operators, and individual achievements.
Travel Associates took home the prestigious Most Outstanding Branded Travel Agency Group award, while Travellers Choice was honoured as the Most Outstanding Travel Agency Network.
In the cruise category, Viking was celebrated as the Most Popular Ocean Cruise Operator, and Singapore Airlines triumphed as the Most Popular Airline – Online.
The night also saw Tom Manwaring, former Chair of the Australian Travel Industry Association (ATIA), inducted as a life member, marking his exceptional contributions to the industry.
Closing the evening, it was announced that Brisbane will host the NTIAs in 2025, furthering ATIA’s aim to engage the nation in the annual event.
2024 NTIA Winners
- Most Outstanding Travel Agency Manager – Rosie Loxley, Flight Centre
- Most Outstanding Mobile / Home Based Travel Advisor – Donna Jones, MTA Mobile Travel Agents
- Most Outstanding Employee Engagement and Recruitment Program – Phil Hoffmann Travel
- Most Outstanding Travel Industry Training Institution – Cruise Lines International Association (CLIA)
- Most Outstanding Sales Executive – Air – Richard Carrick, United Airlines
- Most Outstanding Sales Executive – Hotels/Car Hire – Bianca Phillis, IHG Hotels & Resorts
- Most Popular Accommodation Group/Chain – Club Med
- Most Outstanding Consumer Travel Journalist – Jessica Lockhart
- Most Outstanding Sales Executive – Tour Operator – Carla Dabit, TTC Tour Brands
- Most Outstanding Sales Executive – Wholesaler – Jackie Gordon, Viva Holidays/Ready Rooms/Cruiseco
- Most Outstanding Sales Executive – Cruise – Barbara Baron, APT Group
- Most Popular Car Rental Operator – Avis
- Most Popular Tourism Office – Tourism New NZ | Manaakitanga Aotearoa
- Most Popular Airline – Offline – Lufthansa Group
- Rookie of the Year – Rachel Horsburgh, RACQ Travel
- Most Outstanding Travel Consultant Corporate – Jaime McLeod, Mobilise Travel
- Most Outstanding Travel Consultant Leisure – Emma Smith, Back Track Adventures
- Sustainability Award – Supplier – Lindblad Expeditions National Geographic
- Sustainability Award – ATAS Accredited Agency – Reho Travel
- Most Popular Airline – Online – Singapore Airlines
- Innovation in Travel Support Services – SmartRefunds (Helloworld)
- Most Outstanding Marketing Campaign – Trafalgar Unlocked
- Most Outstanding Global Travel Management Company – ATPI
- Most Outstanding Australian-Owned Travel Management Company – Spencer Travel
- Most Popular River Cruise Operator – Uniworld Boutique River Cruises
- Most Popular Ocean Cruise Operator – Viking
- Most Outstanding Business Events Travel Agency – The Incentive Lab
- Most Outstanding Online Travel Agency – Luxury Escapes
- Most Outstanding Leisure Travel Agency – Single Location – Tie between Planetdwellers Travel Tours and Events and Frank Ford Travel
- Most Outstanding Leisure Travel Agency – Multi Location – Bicton Travel
- Most Outstanding Tour Operator – Specialised – Albatross Tours
- Most Outstanding Wholesaler – Destination/Experience – Tie between Adventure World and Sno’n’Ski
- Most Outstanding Tour Operator – Global – Intrepid
- Most Outstanding Wholesaler – Product/Service – Viva Holidays
- Most Outstanding Mobile Advisor Network – TravelManagers Australia
- Most Outstanding Travel Agency Network – Travellers Choice
- Most Outstanding Branded Travel Agency Group – Travel Associates
- People’s Choice Award – JC Travel Professionals
