In the light of further cancellations by One Ocean Expeditions (OOE), and ongoing uncertainty about its future, wHurtigruten is offering a compassionate fare to passengers affected by the cancellations or concerned about their OOE bookings for the coming season.
Hurtigruten’s offer is made independently of OOE, and any booking or financial disputes remain with OOE and the traveller.
“We understand the stress cancellations cause agents and travellers so Hurtigruten has taken the decision to assist with re-bookings with a heavily reduced ‘compassionate fare’ for those directly impacted by cancelled cruises or potential cancellations this season,” says Damian Perry, Managing Director Hurtigruten Asia Pacific.
“As a business, our core values are caring about the environment, cultures, oceans and people. Although there will be a cost to Hurtigruten, we believe it is the right thing to do for travellers and agents and to help rebuild trust in our industry,” says Perry.
Agents and travellers interested in applying for a compassionate fare with Hurtigruten should contact apac.assist@hurtigruten.com or call our team on (AU) 1300 322 062 or (NZ) 0800 005 201.
