Travel agents can become an MSC Master, with the cruise line launching an interactive trade e-training program, on 12 July 2022, to help the trade to refresh their skills and learn about MSC Cruises.
Not only will agents learn all about the product, be top of the line for famil invites and exclusive promotions, they will go in the running to win a stash of prizes.
Modules will include topics on MSC Cruises new ship MSC World Europa, pricing models, MSC Yacht Club, 360 virtual ship tours, Pre-paid packages, MSC Voyager Club, and Webinair classes.
MSC Cruises Australia Commercial director, Lisa Teiotu, said: “Our biggest aim is to support our trade partners with the information they need to sell an MSC Cruise – there are so many partners who have changed businesses or not sold a cruise in over 18 months. What a great opportunity to refresh their skills in the run up to what we hope will be a really successful wave season”.
Each module is designed to take 10 to 15 minutes to complete, covering key information to help agents share with their clients the reasons to book an MSC Cruise.
A final exam will be taken by agents at the end of their training. Upon completion participants will receive an MSC Masters diploma, as a sign of appreciation for each trade partner completing their modules.
The first 200 travel partners to complete the MSC Masters e-training program, by 12 August, 2022 will receive a $100 Gift Card, of their choice. In addition, five $50 Gift Cards will be on offer to win until 31 December, 2022 (I.e. one per month).
Benefits for completing the MSC Masters e-training program include priority invitations to onboard events when ships are in Australia & New Zealand, priority to familiarisations, exclusive promotions, exclusive discounts for leisure travel.
CLIA member agents will receive 10 points upon completion of the MSC Masters e-training program.
MSC Masters can be accessed via MSC Book. Enrolments will open on 11 July for e-training commencing 12 July.
