G Adventures has further suspended all tours departing up to and including 31 August, 2020. The adventure company says the health and safety of its travellers and staff is the main priority.
All travellers booked and fully paid on a tour departing up to 31 August , 2020 will receive a 110% travel credit on all booked tour services, including pre- and post-night accommodation and transfers, to be used on any tour departing up to two years from the end of the month of their tour’s suspension. Travellers who haven’t yet made their final payment will have their Lifetime Deposit kept on file to put towards a future tour.
The company says it will review the 31 August 2020 date as it keeps the door open in the event that the COVID-19 pandemic evolves in a way that enables travel again. However, travellers booked on tours departing up to 31 December, 2020 have the option to transfer their booking to a future departure date for the same price. Alternatively, they can pay in full and receive a 110% travel credit for a future tour.
To help travellers feel confident to rebook using their travel credit, Lifetime Deposit or to make a new booking, G Adventures is offering a Book with Confidence* policy, which lets them cancel and rebook their tour closer to the time of departure, giving them flexibility and peace of mind.
G Adventures is notifying all travellers regarding tour suspensions and advising travellers with flight bookings to contact their insurance/air providers for details on compensation.
Australian travellers and agents with questions are asked to refer to the online FAQ page or to contact the G Adventures sales team by telephone on 1 300 796 618 or email experience@gadventures.com
* Excludes some tours. See T&Cs
