Flight Centre Travel Group (FCTG) has announced the creation of a new division within the global product business, designed to service the B2B travel market with direct access to the travel company’s broad range of contracted products.
The Travel Junction – Connecting You, acts as an intermediary, linking travel sellers outside of the traditional Flight Centre retail brands to the product powerhouse of the global procurement business with direct contracts in hotels, tours, experiences and cruise.
“The Travel Junction offers a single distribution point with superior customer focused service to guide our partners through the entire product journey,” said James Whiting, General Manager of The Travel Junction.
“The key focus is on minimising the current disadvantages seen within the market today and being caretakers for the end to end customer experience, from supplier to end traveller.
“This brand will be the face of FCTG’s strategic move into the world of product accessibility for businesses outside of the group with a core focus on responsible partnerships, superior customer experience, support and personalised service that FCTG is famous for.”.
The Travel Junction – Connecting You will be showcasing its ranges, strategic approach and service offerings at the World Travel Market (WTM) in London 4-6 November 2019.
