The Avis Budget Group has launched an online service that allows customers to spend even less time at the counter when picking up a vehicle at any Avis or Budget location in Australia.
Digital Check In was developed to meet changing consumer demands within the car rental industry. The feature speeds up the vehicle check out process by offering customers the option to pre-enter their details online prior to arriving at the location.
“Many Australians are prioritising their health and personal safety at this time and are keen to practise responsible social distancing by limiting their exposure to other members of the public,” said Tom Mooney, managing director of Avis Budget Group, Pacific. “We are pleased that the Digital Check In service will ensure customers can have a safe rental experience, minimising contact with others and spending a reduced time at the counter in all Avis and Budget locations in Australia.”
To use Digital Check In, customers should reserve a vehicle via the Avis Australia or Budget Australia websites.
Customers will be presented with the Digital Check In option once the reservation is confirmed, giving them the opportunity to provide their contact details and drivers licence information online.
Customers who have an existing reservation can access the Digital Check In option by entering their reservation number and surname at the reservation management pages for Avis Australia or Budget Australia.
Avis Budget Group has also launched the ‘Avis Safety Pledge’ and ‘Budget Worry Free Promise’ committing to enhanced cleaning protocols and to reassure our customers of the highest standards of safety and cleanliness.
