Cruise & Maritime Voyages (CMV) is introducing an update to its booking policy to give guests the opportunity to plan their travel flexibly and allow them to feel more confident in making new bookings once they are able to cruise again.
The expanded flexible booking policy applies to all new bookings made from now until the end of May 2020. Fully-transferrable deposits for new bookings are applicable on any sailing or any ship departing in 2020, 2021 or 2022, up until 90 days prior to sailing. All standard administration and transfer fees will be waived under CMV’s booking policy.
“To help restore confidence in cruising and reassure our guests about their future travel plans, we will be relaxing our booking conditions to allow guests to consider their future travel now and get motivated,” said Dean Brazier, managing director of CMV Australia. “By allowing changes to bookings for 2020, 2021 and 2022 cruises at no additional cost, we are ensuring that cruisers can book now and transfer later if, for any reason, they decide they aren’t ready to cruise again just yet.”
National sales manager for CMV Australia and New Zealand, Darren Chigwidden, says travel agents still account for the majority of CMV bookings.
“Travel agents are key to the cruising industry and contribute greatly to the Australian economy.
“This flexible policy not only gives guests peace of mind when booking future cruises with CMV, but it also supports agents in their roles at a time when they need it most. By securing future bookings with this policy, we can ensure that agents maintain their commissions and their confidence in cruises.”
