G Adventures has taken the necessary decision to further suspend tours departing up to and including 31 October, 2020, as well as the November and December, 2020 departures of its G Expedition ship. This comes with the exception of a selection of October departures operating in Europe for travel that is possible between certain countries.
Travellers can rebook their tour for a future date or book a different tour instead. All travellers booked and fully paid on a tour departing up to October 31, 2020 will receive a 110% travel credit on all booked tour services, including pre- and post-night accommodation and transfers, to be used on any tour departing up to two years from the end of the month of their tour’s suspension. Travellers who haven’t yet made their final payment will have their Lifetime Deposit kept on file to put towards a future tour.
G Adventures is not suspending tours beyond 31 October 2020, so as to keep the door open in the event the current situation evolves in a way that enables us to travel again. Travellers booked on tours departing up to 31 December, 2020 have the option to transfer their booking to a future departure date for the same price. Alternatively, they can pay in full and receive a 110% travel credit for a future tour.
To help travellers feel confident to rebook using their travel credit, Lifetime Deposit or to make a new booking, G Adventures is offering a Book with Confidence* policy, which lets them cancel and rebook their tour closer to the time of departure, giving them flexibility and peace of mind.
G Adventures is notifying all travellers regarding tour suspensions and advising travellers with flight bookings to contact their insurance / air providers for details on compensation.
Travellers and agents with questions are asked to refer to the online FAQ page or to contact the sales team at the following numbers/email:
From Australia: 1 300 796 618
Email: experience@gadventures.com
IMAGE: Flamingo in the Galapagos/G Adventures
