Fiji’s national airline is already prepping for a much-anticipated Pacific travel bubble once border restrictions ease, and has implemented a suite of changes in anticipation of a (not-too-distant) return to the skies.
Fiji Airways’Travel Ready program details the airline’s commitment to safeguarding the health and safety of its customers and staff, including the creation of a new onboard role of medically-qualified Customer Wellness Champions. This role will manage and maintain wellbeing, customer medical safety and promote wellness through service interactions to passengers and crew onboard and on the ground for every flight on the Fiji Airways international network.
“Our in-house teams, including our aviation medical advisor Dr. Rounak Lal, have been working closely with health authorities and other stakeholders to get Fiji Airways Travel Ready. Fiji continues its success in the fight against COVID-19 with zero new cases reported since 20 April,” said Mr. Andre Viljoen, Fiji Airways managing director & CEO.
“Like many nations in the Pacific, tourism is an integral part of the Fijian economy and COVID-19 has had a devastating impact on the industry. As the national carrier for Fiji, we are committed to getting back in the skies as safely as possible and cannot wait to greet customers with our famous Fijian hospitality.”
Customers holding credits will easily be able to utilise these for future flights on Fiji Airways – right up till 31 December 2021. Bookings using held credits can be done through the Reservations Centre, and shortly be available via Manage Your Bookings on the website.
Learn more about the new Fiji Airways health and safety protocols for travellers HERE.
