TravelManagers has extended its Network Assistance Program (NAP), an industry-leading initiative to support its business partners’ health and wellbeing. The program was initiated 12 months ago and, according to TravelManagers’ CEO, Joe Araullo, NAP has been a success in the past 12 months, providing support to personal travel managers (PTMs) throughout Australia.
“We’ve actually found that the uptake of NAP has been higher than expected, which indicates there may be greater benefit than we had originally foreseen and that an industry-wide need for this kind of support could be significant,” said Araullo. “The program is available to all PTMs and while the service is offered on a confidential basis, the feedback from users who have voluntarily shared their experience has been very encouraging.”
The NAP program provides all PTMs and National Partnership Office (NPO) team members with up to six free, one-hour counselling sessions each year – a completely confidential service that covers a range of personal and professional issues, recognising that physical, emotional and social wellbeing are key pillars to personal and professional success.
“The geographical isolation of a home-based travel professional’s workplace and the nature of the travel industry itself are not without their stresses and challenges,” said Araulla, “but these are counterbalanced by a close-knit network of PTMs and NPO support personnel who work closely together to support each other.
“The professional, personal and psychological services provided through the NAP programme elevate that support to new heights, and we’re delighted by the positive response from our people.”
The NAP program is provided by Altius Group’s PeopleSense: a Sydney-based company which specialises in helping organisations and their people realise their health potential, providing support, guidance and partnership through a team of experienced psychologists.
“The decision to implement the NAP in 2018 and now extend this program goes beyond what might be considered normal business support, but it’s one of the best decisions we have made,” Araullo said.
IMAGE: TravelManagers’ Chief Executive, Joe Araullo
