Amadeus has launched an enhanced version of its flagship Web Services solution – Amadeus Travel API. The NDC-enabled solution will give travel agencies worldwide access to new content and fares from Amadeus’ airline driver customers via an NDC connectivity.
In line with the global launch of the solution, some travel agencies are to become early adopters, giving them first access to the solution and content offered by our airline driver customers via an NDC connectivity. These major industry players include AERTiCKET, American Express Global Business Travel, BCD Travel, House of Travel, and integrated tourism group TUI.
The company says this latest innovation reflects Amadeus’ ongoing commitment to driving NDC forward through its NDC [X] program, and will help airlines and travel agencies deliver more personalised and differentiated travel experiences.
Amadeus Travel API, an API which integrates with travel agencies’ existing systems and allows them to build their own customised travel booking applications, will be rolled out globally on a gradual basis. The solution will offer greater functionality for Amadeus’ travel agency customers in the following ways:
- Access to new airline content and fares via an NDC connectivity, alongside content from traditional technology such as EDIFACT, and other APIs. NDC is an integral part of the Amadeus Travel Platform – a platform which brings together all travel content from multiple sources in one place, allowing travel agencies to easily search for offers.
- Simplified workflow of shop, order, pay, ensuring a smoother experience which mirrors the consumer journey.
- Cross-sell of ancillary services and up-sell of branded fares.
- Change and cancellation functionalities to include refund, void or exchange options.
- Acceptance of both credit card and cash payments with integrated reconciliation to mid and back office technology, ensuring NDC bookings are fully integrated in the down-stream processes of agencies.
- Optimised to work across multiple interfaces so customers have the flexibility to start a booking on a mobile device and can choose to finish the booking on a desktop, or vice-versa.
Travix, a driver customer of Amadeus’ NDC [X] program, co-designed the solution and has had live NDC bookings in production since last year.
