With the Holy Month of Ramadan beginning this week, Emirates is offering Australian passengers observing the Holy Month an array of experiences in the air and on the ground.
Emirates is also preparing thousands of Iftar meal boxes for fasting passengers both onboard and at boarding gates for passengers connecting in Dubai, and traditional Ramadan refreshments, meals and desserts in the lounges, available to Australian passengers travelling onwards from Dubai to the Gulf region, Middle East, North Africa and Pakistan. A smaller box will also be served at boarding gates at Iftar time including all the essentials to comfortably break the fast.
Throughout March and April, Emirates ice inflight entertainment will feature special religious content including Hadeeth Al Emam Al Tayeb, Nawafez Aala Al Hayat, Qu’ran Mubeen, Deen Al Tasamoh, Meythaq Al Hayat, Mahe Ramadan (Urdu), Ramadan Ki Fazilat (Urdu), Noor E Ramzan (Urdu) and Niyamat – E – Ramadan (Urdu). The Holy Qur’an is also available on ice.
Popular Ramadan series and dramas will also be available on ice, such as Al Wade’ Mustaqer – Season 2, Nasiby Wa Qesmetek – Season 4, Tahqiq, Rivo, 25 Soual, and Fil Sayara. Amongst the diverse content on ice, there are more than 5,000 channels of on-demand entertainment including 742 Arabic channels featuring movies, TV, podcasts, and music.
Ramadan Awareness Training for Emirates staff
Emirates provides Ramadan awareness training for its cabin crew and on ground teams in Dubai and across its network. Special training resources have been provided to ensure operational teams are aware of the Holy Month, understand the cultural significance and nuances of this time and recognise specific practices that Muslims engage in, so they are prepared to provide the highest levels of service to customers at all touchpoints of their travel journey.
Captain announcements of Iftar time
To ensure the highest levels of accuracy for fasting Muslim passengers, Emirates uses a unique tool to calculate the correct timings for imsak (the time to commence fasting) and iftar while in-flight, based on the times of the sunrise and sunset of the location the flight is passing by using the aircraft’s longitude, latitude, and altitude. When the sun sets, passengers will be officially informed of the iftar time by the captain.
